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Human Resources Management
in Golf Operations

A successful golf enterprise requires knowledgeable and well-trained staff. This course focuses on the professional application of human resource management practices as they pertain to the golf industry.

Specifically, all aspects of people management will be covered including hiring, compensation, training and development, health and safety, performance management, and employment law.

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The Rock Golf Club, designed by legendary golfer Nick Faldo, has been artfully sculpted on the shores of one of Muskoka’s premier lakes, Lake Rosseau. Utilizing the site’s dynamic topography, the 6,545-yard course is tightly carved with narrow, tree-lined fairways and sloping greens that wind through rock outcroppings, hardwood trees and rolling hills. With its natural hazards and challenges, The Rock has been designed to reward accuracy, a tribute to Faldo’s abilities as “the shot-maker.” With the emphasis on strategy and playability, the course has been crafted in a way that will inspire golfers of all levels. In addition to its dramatic links, The Rock Golf Club offers high-end daily fee amenities and services, found only in the top clubs of North America. The management team at The Rock take pride in the service they provide to both their customers and staff.

Course Professor

Susan Hodkinson is the Chief Operating Officer with Soberman LLP. Previous to her COO position, Susan was the Chief Administrative Officer at the law firm of Goodman and Carr in Toronto, Ontario. Prior to joining the firm in 2001, Ms. Hodkinson was the Senior Vice President of Operations at ClubLink Corporation, Canada’s largest operator of public and private golf courses. Ms. Hodkinson is a founding director of the Golf Management Institute of Canada, a recent director of Golf North Properties Inc., and the Oakville Trafalgar Memorial Hospital Charitable Corporation. In addition, Ms. Hodkinson is the Senior Vice President of the Women’s Executive Network. Ms. Hodkinson is a graduate of the University of Western Ontario.