Human Resources Management
in Golf Operations

A successful golf enterprise requires knowledgeable and well-trained staff. This course focuses on the professional application of human resource management practices as they pertain to the golf industry.

Specifically, all aspects of people management will be covered including hiring, compensation, training and development, health and safety, performance management, and employment law.

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Course Professor

Susan Hodkinson is the Chief Operating Officer at Soberman LLP, where she has management responsibility for the operations of the firm, including finance, information technology, human resources, facilities and marketing. Susan’s background includes over twenty years of management experience in professional services firms, as well as five years acting as Senior Vice President, Operations, for ClubLink Corporation, Canada’s largest owner, operator and developer of private and resort golf courses. Susan is a graduate of the University of Western Ontario and has completed Executive Education at Queen’s University and the Anderson School of Business at UCLA. Susan is very active in community activities, and is particularly committed to groups that focus on creating opportunities for women to work together to achieve greater levels of business and personal success. Susan is a member of the Women’s Leadership Council of the Canadian Institute of Chartered Accountants and the International Women’s Forum, and in 2009 was awarded the Women’s Post Glass Slipper Award for her contribution to the advancement of professional women, and her work in the community. Susan was named one of the Women’s Post Twenty Top Canadian Businesswomen of 2009.
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